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I have forgotten my KauID password

KauID is your digital identity as a student at Karlstad University.

You will use your KauID during your entire period of study to access services like My Kau, Canvas LMS, the wireless network, Ladok for students, library services and more.

If you have a Swedish personal identity number, you can reset your password with Swedish electronic identification or an account at eduID or universityadmissions.se. If you are an exchange student with a personal code number, you can use universityadmissions.se. If none of the online alternatives work, you can order an activation code, but this may take a few days.


When you have logged in with Freja+ you will be sent back here to choose a new KauID password.

When you have logged in with BankID you will be sent back here to choose a new KauID password.

When you have logged into eduid.se with your account details you will be sent back here to choose a new KauID password.

I have forgotten my eduID password.

When you have logged into universityadmission.se with your account details you will be sent back here to choose a new KauID password.

I have forgotten my password for universityadmissions.se

If you have received an activation code, you can choose a new password for your KauID by clicking on the button below.

If you don't have an activation code, you can order one by clicking on the button below.

Can we help you?

Email: studentsupport@kau.se

Tel: +46 54-700 16 95

You can find us in the Welcome Center in house 1E (Karlstad campus) weekdays between 11:00-13:00 during term time.

I need to activate my KauID

I want to change my KauID password

 I want to learn more about my KauID